Alta Chalets has partnered with RentalGuardian.com and InsureStays to help safeguard your entire booking deposit and other pre-paid non-refundable payments related to planned travel. We strongly encourage you to purchase optional travel insurance for an additional 9.8% of your total reservation invoice amount. Travel Insurance covers risks incidental to planned travel such as:
- accidental injury
- death of you or a family member (or of a traveling companion)
- weather delays
- natural disasters
- unexpected changes in your employment
- and many more specified reasons
You can also cancel for a reason not listed in the policy and be eligible for a 60% reimbursement for things like ski area shut downs due to COVID-19. This product doesn’t apply for stays within 30 days of arrival and is NY, NH and WA residents are not eligible.
As a covered traveler, should you have a medical issue or experience trip delay or interruption due to unforeseen developments, you may initiate your claim by calling (833) 610-0736. For more information, please visit Alta Chalets microsite for Travel Insurance or consult your coverage documents. Guests opting not to purchase travel insurance should be aware that per the terms and conditions in your rental agreement, refund-in-full of your reservation deposit(s) may not be available; therefore, your entire booking payment could be at risk.
Damage Protection Plan
Alta Chalets includes Accidental Rental Damage Protection on every reservation for a charge of $89.00 per reservation ($69.00 for The View Condominiums). This Damage Protection program covers up to $3000 ($1500 for The View Condominiums) in accidental damage to your rented unit that occurs during your stay, such as a broken wine glass or a stain on a carpet. Alta Chalets is responsible for filing all program claims on behalf of tenants and the tenant may be notified in writing of any such claim. Tenant will be responsible for the cost of repair of all damages that exceeds the coverage limit of the Accidental Rental Damage Program. This program doesn’t cover intentional damage to the unit.